Note: Rating and review features are temporarily disabled as we work on improving the user experience. This guide outlines how these features will work when re-enabled.
Rating System Overview
StreamPrime's rating system is designed to help users make informed viewing decisions and provide valuable feedback:
Rating Scale
- Star Rating:
- 5 Stars: Exceptional
- 4 Stars: Very Good
- 3 Stars: Good
- 2 Stars: Fair
- 1 Star: Poor
- Rating Categories:
- Overall Quality
- Streaming Performance
- Audio/Video Quality
Review Guidelines
Writing Effective Reviews
- Be Specific:
- Provide detailed observations
- Include specific examples
- Focus on your experience
- Be Constructive:
- Offer balanced feedback
- Suggest improvements
- Avoid personal attacks
Content Standards
Review Requirements
- Length & Format:
- Minimum 50 characters
- Maximum 5000 characters
- Clear paragraphs
- Prohibited Content:
- No spoilers without warnings
- No hate speech or profanity
- No advertising or spam
Moderation Process
Review Approval
- Review Timeline:
- 24-48 hour review period
- Automated initial screening
- Manual moderation if needed
- Quality Checks:
- Content guidelines compliance
- Authenticity verification
- Spam detection
Note: When ratings and reviews are re-enabled, all previously submitted reviews will need to be resubmitted under the new system.
Feature Status
Currently Disabled Features
- Star ratings submission
- Written reviews
- Review responses
- Rating analytics
Planned Improvements
- Enhanced rating categories
- Verified viewer badges
- Review highlights feature
- Personalized review feeds
Need Help?
For questions about ratings and reviews:
- Live Chat Support: Available 24/7 through both the website and Android app
- Technical Support: corp-app@streamprime.co.uk
- Review our Community Guidelines for additional information
Last Updated: September 13, 2025
Rating and review features are being enhanced to provide a better user experience. Check back for updates on feature availability.