Language & Subtitles Guide

Audio Language Options

Changing Audio Language

• During Playback:
  • Click the audio settings icon in the player
  • Select your preferred language from the menu
  • Changes apply immediately
• Before Playing:
  • Check available audio tracks on the content details page
  • Set default language in account settings
  • Filter content by audio language

Available Audio Languages

• Original Language
• English
• Spanish
• French
• German
• Japanese
• Korean
• And more based on content availability

Subtitle Features

Managing Subtitles

• Enabling/Disabling:
  • Click the subtitle icon in the player
  • Toggle subtitles on/off
  • Select preferred language
• Customizing Display:
  • Adjust text size
  • Change font style
  • Modify background opacity
  • Set text color

Subtitle Options

• Language Subtitles:
  • Multiple language options
  • Original language subtitles
  • Translated subtitles
• Closed Captions:
  • Full subtitles with sound descriptions
  • Speaker identification
  • Sound effect descriptions

Accessibility Features

Enhanced Subtitle Options

• SDH (Subtitles for the Deaf and Hard of Hearing)
• High contrast options
• Large text mode
• Audio descriptions (where available)

Customization Settings

• Text Appearance:
  • Font size options
  • Text color choices
  • Background settings
  • Position on screen
• Timing Adjustments:
  • Sync correction
  • Display duration
  • Fade settings

Default Language Settings

Account Preferences

• Primary Language:
  • Set preferred audio language
  • Choose default subtitle language
  • Select interface language
• Automatic Settings:
  • Auto-play in preferred language
  • Default subtitle behavior
  • Remember settings per device

Multiple Audio Tracks

Audio Options

• Original Audio
• Dubbed Versions
• Director's Commentary
• Alternative Language Tracks

Tips for Language Settings

• Set your preferred languages in account settings
• Check available languages before starting content
• Use the language filter when browsing
• Save custom subtitle settings for future use
• Report any language or subtitle issues

Troubleshooting

Common Issues

• Subtitle Sync Problems:
  • Use the sync adjustment tool
  • Try reloading the content
  • Check for updates
• Language Track Issues:
  • Verify language availability
  • Clear cache and reload
  • Contact support if needed

Need Help?

Support Options:

• Live Chat Support: Available 24/7 through both the website and Android app
• Technical Support: corp-app@streamprime.co.uk