Supported Mobile Devices
StreamPrime is optimized for a wide range of mobile devices:
Android App
- Android smartphones (Android 8.0+)
- Android tablets (Android 8.0+)
- Chrome OS devices
Progressive Web App (PWA)
- iOS devices via Safari browser
- Android devices via Chrome/Firefox
- All modern web browsers
📱 Important Note for iOS Users
StreamPrime is not available as a native iOS application due to Apple's App Store policies. However, we've engineered our Progressive Web App (PWA) to provide an exceptional mobile experience that rivals native applications.
Recommendation: Access StreamPrime through Safari on your iPhone or iPad and add it to your home screen using Safari's "Add to Home Screen" feature for an app-like experience.
Features & Capabilities
Android App Features
- Direct APK Installation: No Google Play Store required
- Offline Downloads: Save content for offline viewing
- Multi-device Sync: Continue watching across devices
- Push Notifications: Stay updated on new content
- Adaptive Streaming: Quality adjusts to your connection
- Background Playback: Continue listening while using other apps
Progressive Web App (PWA) Features
- Cross-platform Compatibility: Works on iOS, Android, and desktop browsers
- Home Screen Access: Launch directly from your device
- Touch-optimized Interface: Native app-like experience
- Offline Functionality: Access cached content without internet
- Auto-updates: Always get the latest features
- Responsive Design: Adapts to any screen size
Installation Guide
Android App Installation
- Download the .apk file from our official website
- Enable "Install from Unknown Sources" in your device settings
- Open the downloaded file and tap "Install"
- Launch the app and sign in to your account
iOS PWA Installation
- Open Safari and visit StreamPrime website
- Tap the Share button (square with up arrow)
- Select "Add to Home Screen"
- Tap "Add" to complete installation
Optimizing Your Experience
- Enable auto-quality adjustment for smooth playback
- Connect to Wi-Fi for best streaming quality
- Enable background app refresh for latest content updates
- Adjust video quality settings based on your data plan
Performance & Quality
Streaming Quality Options
- Auto (Recommended): Dynamically adjusts based on your connection
- High: 1080p Full HD streaming on Wi-Fi
- Medium: 720p HD for balanced performance
- Low: 480p for data-saving on mobile networks
Data Usage Management
Approximate data consumption per hour:
- Low (480p): ~0.3 GB per hour
- Medium (720p): ~0.7 GB per hour
- High (1080p): ~1.5 GB per hour
- Auto: Varies based on network conditions
Pro Tip: Enable data-saving mode on cellular networks and use Wi-Fi for HD streaming to optimize your data usage.
Advanced Features
Android App Offline Mode
- Download Settings:
- Standard Quality: Optimized for storage
- High Quality: Best visual experience
- Download Limits:
- 30-day availability for downloaded content
- 25 titles maximum per device
PWA Capabilities
- Cached Content: Access recently viewed pages offline
- Smart Caching: Automatically saves your viewing progress
- Quick Resume: Continue watching from where you left off
- Background Updates: Silent content refreshes
Troubleshooting Guide
Android App Issues
- Installation Errors:
- Verify "Unknown Sources" is enabled
- Check device compatibility
- Ensure sufficient storage space
- Playback Problems:
- Clear app cache
- Check internet connection
- Update to latest version
PWA Troubleshooting
- Installation Issues:
- Use supported browser (Safari for iOS, Chrome for Android)
- Clear browser cache
- Ensure sufficient storage space
- Performance Issues:
- Clear site data
- Check internet stability
- Reinstall PWA if needed
Need Help?
Support Options:
- Live Chat Support: Available 24/7 through both the website and Android app
- Technical Support: corp-app@streamprime.co.uk
Last Updated: September 2025
Device support and features may vary based on model and operating system version. PWA capabilities depend on browser support.