Supported Smart TV Platforms
StreamPrime offers a dedicated Smart TV interface optimized for large screens and remote control navigation through your TV's web browser:
Samsung Smart TVs
- Models from 2018 onwards
- Running Tizen OS
- Using Samsung Browser
LG Smart TVs
- webOS 3.0 and above
- Using LG Browser
- Models from 2018+
Sony Smart TVs
- BRAVIA models (2018+)
- Using BRAVIA Browser
- Android TV OS support
Other TV Browsers
- Opera TV Browser
- Firefox TV Browser
- HbbTV-compatible browsers
- CE-HTML browsers
Note: Most Smart TVs manufactured after 2018 include compatible web browsers. No app download is required - StreamPrime works directly through your TV's browser.
Getting Started
Accessing StreamPrime on Your Smart TV
- Open your Smart TV's web browser
- Navigate to: https://www.streamprime.co.uk/smart-tv
- The interface will automatically detect your Smart TV and optimize the experience
- Use your TV remote to navigate through content using arrow keys and select/enter button
Smart TV Interface Features
- Remote-optimized navigation
- Large screen-optimized interface
- 4K Ultra HD streaming support (where available)
- HDR on compatible devices
- Multi-channel audio support
- Automatic quality adjustment
System Requirements
Minimum Requirements
- Smart TV manufactured in 2018 or later
- HTML5-capable web browser
- Internet Connection:
- 5+ Mbps for HD (1080p)
- 15+ Mbps for 4K UHD
Optimizing Your Experience
Picture Quality Settings
- Auto (Recommended): Dynamically adjusts based on your connection
- High: 1080p/4K streaming on stable connections
- Medium: 720p for balanced performance
- Low: 480p for slower connections
Tips for Best Performance
- Use a wired internet connection when possible
- Clear your TV browser's cache regularly
- Keep your TV's firmware up to date
- Adjust TV picture settings for optimal viewing
Troubleshooting
Common Issues & Solutions
Streaming Quality Issues
- Check your internet connection speed
- Reduce network congestion by disconnecting unused devices
- Clear browser cache and cookies
- Try a different quality setting
Browser Performance
- Restart your TV browser
- Clear browsing data
- Check for TV software updates
- Ensure adequate free memory
Playback Issues
- Check if content is available in your region
- Verify your subscription status
- Try reloading the page
- Test with a different browser if available
Need Help?
Support Options:
- Live Chat Support: Available 24/7 through both the website and Android app
- Technical Support: corp-app@streamprime.co.uk
Last Updated: September 2025
Smart TV compatibility and features may vary based on TV model, operating system version, and browser capabilities.