Supported Web Browsers
StreamPrime is optimized for all major web browsers, providing full HD streaming capabilities:
Chrome & Chromium-based
- Google Chrome (latest 3 versions)
- Microsoft Edge
- Opera
- Brave
Firefox
- Firefox Desktop (latest 3 versions)
- Firefox for Android
- Firefox Focus
Safari
- Safari Desktop 14+
- Safari Mobile
- WebKit-based browsers
System Requirements
Minimum Requirements
- Operating System:
- Windows 10 or 11
- macOS 10.15+
- Linux (modern distribution)
- ChromeOS
- Memory: 4GB RAM minimum
- Internet Connection:
- 5+ Mbps for HD (1080p)
- 15+ Mbps for 4K UHD
- Hardware Acceleration: Recommended for HD/4K playback
Streaming Features
Video Quality Options
- Auto (Recommended): Adjusts based on your connection
- 1080p Full HD: Available on all supported browsers
- 4K UHD: Available on supported hardware
- Custom quality selection
Browser Features
- Picture-in-Picture support
- Keyboard shortcuts for playback control
- Chrome casting support
- Cross-platform bookmark sync
Optimizing Your Experience
Performance Tips
- Keep your browser updated to the latest version
- Enable hardware acceleration when available
- Clear browser cache regularly
- Close unused tabs and applications
- Use wired internet connection when possible
Pro Tip: For the best streaming experience, we recommend using Chrome, Firefox, or Safari with their latest updates installed.
Troubleshooting
Common Issues & Solutions
Playback Issues
- Clear browser cache and cookies
- Disable browser extensions
- Check internet connection speed
- Enable/disable hardware acceleration
Quality Issues
- Verify quality settings in player
- Check available bandwidth
- Try different quality options
- Update graphics drivers
Loading Issues
- Refresh the page
- Try incognito/private mode
- Verify browser compatibility
- Check for browser updates
Need Help?
Support Options:
- Live Chat Support: Available 24/7 through both the website and Android app
- Technical Support: corp-app@streamprime.co.uk
Last Updated: September 2025
Browser features and compatibility may vary based on version and operating system.