Getting the App
The StreamPrime mobile app is available for Android devices through direct APK download from our website. Our app is optimized for both phones and tablets, providing a seamless streaming experience.
System Requirements
- Android 5.0 or higher
- At least 2GB of RAM
- Minimum 100MB free storage
- Stable internet connection (5Mbps+ recommended for HD, 15Mbps+ for 4K)
Installation Steps
- Click the download button on our website to get the .apk file
- Open the downloaded file when complete
- Go to Settings > Security and enable "Install unknown apps" for your browser
- Return to the downloaded file and tap "Install"
- Wait for the installation to complete
Note: The app is currently available for Android devices only. For iOS users, we recommend using our Progressive Web App (PWA) through Safari browser for the best experience.
Setting Up the App
First-Time Setup
- Launch the StreamPrime app (version 5.0.0 or later)
- Sign in with your StreamPrime account
- Choose your preferred streaming quality (up to 4K available)
- Configure notification settings for content alerts
App Permissions
Essential permissions for full functionality:
- Storage: Required for downloads and cache management
- Network: Essential for streaming and background updates
- Notifications: For content alerts and security notifications
Key Features
Mobile-Specific Features
- Multi-Device: Stream on up to 5 devices with Family plans, up to 100 with Enterprise
- Device Sync: Continue watching from where you left off across devices
Need Help?
Support Options:
- Live Chat Support: Available 24/7 through both the website and Android app
- Technical Support: corp-app@streamprime.co.uk
Last Updated: September 2025
App features and interface may vary based on your device and Android version.