Setting Up Family Controls
StreamPrime offers comprehensive family controls to help you manage content access for different family members:
Creating Family Profiles
- Click your profile avatar in the top right
- Select "Settings" then "Family Controls"
- Choose "Create New Profile"
- Set up profile details and restrictions
Age-Based Content Filters
Age Rating Categories
- Kids (0-7):
- Educational content
- Animated shows for young children
- Family-friendly movies
- Youth (8-12):
- Age-appropriate entertainment
- Documentaries
- Family movies
- Teen (13-16):
- Teen-appropriate content
- Educational content
- Selected entertainment
Note: Content ratings are based on international standards and may vary by region. Review content ratings in your profile settings.
Profile Restrictions
Content Access Controls
- Viewing Restrictions:
- Set maximum content rating
- Block specific categories
- Restrict mature themes
- Time Controls:
- Set viewing time limits
- Schedule access hours
- Set break reminders
Profile Security
Access Protection
- PIN Protection:
- Set up profile PIN
- Prevent unauthorized changes
- Secure profile switching
- Profile Lock:
- Lock profile settings
- Prevent profile deletion
- Control device access
Monitoring Tools
Activity Tracking
- Viewing History:
- Monitor watched content
- Track viewing time
- Review content categories
- Activity Reports:
- Weekly viewing summaries
- Content type breakdown
- Time spent streaming
Note: Activity reports are only available for parent/guardian accounts and can be accessed in the Family Controls dashboard.
Additional Features
Family Management Tools
- Content Recommendations:
- Age-appropriate suggestions
- Educational content focus
- Family-friendly playlists
- Multi-Device Control:
- Manage all devices
- Sync restrictions
- Remote profile management
Need Help?
For assistance with family controls:
- Live Chat Support: Available 24/7 through both the website and Android app
- Family Settings Support: corp-app@streamprime.co.uk
- Review our detailed Family Controls FAQ in the Help Center
Last Updated: September 13, 2025
Family control features are regularly updated to provide better protection and management options. Check back for new features.