Christmas Eve. Airport Santa Thorsten has his hands full: An accident and bad weather lock everyone in as they are trying to make it home last minute! Small dramas play out under the eyes of Thorsten’s tyrannical boss, the airport manager: Secret lovers Martin and Eva are in a tight spot, when Martin’s family shows up. A retired couple can’t spend Christmas with their loved ones. Waitress Anja’s boyfriend suddenly falls for her old school mate. Helicopter mom Jette keeps fighting with her husband, when her son runs away. In the middle of it all is Thorsten, and it’s his job to keep them all happy. But that’s what Santa's are made for!
For Marko, life mainly consists of frozen pizzas and back pain. For almost 30 years, the widower has been hauling frozen goods for the company "Eisland" to the front doors of his mostly older customers. When Marko has to take early retirement due to illness, his life gets into imbalance. Thereby Marko has only one goal: his studying son should have it better one day. Lawyer or judge, that would be something. The main thing is no work where you have to wear a name tag. The decease of an old female customer unexpectedly opens up a whole new business model for Marko. Unfortunately, he reckoned without the nosy neighbors. To make matters worse, his own son also finds out about it. Marko's house of cards threatens to collapse. Then he meets his idol Roland Kaiser at the bar.