Emily's life changes after losing her eyesight, while a guide dog struggles with training. Through a series of missed encounters both overcome their obstacles and find each other.
Ivy Donaldson struggles with her mom's shadow, Muriel, the Christmas darling of Icicle Falls. She is now separated from her husband Rob and tries her best with her daughter, but after a series of strange but comical events everybody gets together in unexpected but festive ways.