Kira is 36. She works at the Pulkovo Airport call centre and lives with her younger sister Vera and her daughters. A couple years ago, their mother kicked the sisters out of the house and later disappeared. It's time for Kira to accept that her mother is dead and move on: get the death certificate, claim her inheritance and start living separately from her sister and nieces. A new life awaits her. But Kira does not want to change anything and dreams only of her mother coming back.
Captain Fedor Volkonogov works in law enforcement. He is on the good books of the management, and his colleagues respect him. But one day, his life abruptly changes: he is declared a criminal. The Captain manages to run away before he is arrested. Suddenly he turns into an outcast, whom his former colleagues search across the whole city. At night Volkonogov is visited by a messenger from the other world, who warns him that after death he will go hell and be tormented forever. But he has an opportunity to change his fate and get to paradise if he repents, and at least one person forgives him. The Captain embarks on his way to find forgiveness. But he cannot even fathom what tests are awaiting him on this way.