When an old friend enters her hair salon, a local hairdresser tries to talk to him about his life since their departure while cutting his hair, unaware of his dark secret.
René desperately needs a new haircut before he flies to New York. When he discovers a mysterious Viennese hairdressing salon, his initial joy is quickly overshadowed by worrying questions: Why was the hairdresser so hesitant to let him in? Why did she lock the front door? Was it wise to ask a stranger for a shave? And who is that pale old man next to him, who neither speaks nor moves?
Nat, a hair academy student, is due to complete her final practical exam. Nat’s hopes of doing well quickly shatter when she meets her model, Eliza… her ex she hasn’t seen since their messy breakup.