New firefighter Nicky Higgins arrives to replace injured George, and makes quite an impression on her new colleagues. Tony tries to find out who is responsible for his brother's injury. Andy and Dave have personal crises that they must each deal with in their own unique ways.
John Bowler
Divisional Commander Mick Hammond
Steven Hillman
Sub Officer Alan Priestley
Daniel Ryan
Firefighter Andy Coulson
Daniel Ainsleigh
Firefighter Jeremy Lloyd
Kelly Wenham
Probationary Firefighter Julie Priestley
Sarah Preston
Belinda Moss
Stuart Graham
Station Officer Bill McGlinchy
Michael Nardone
Firefighter Dave Tanner
Daniel Casey
Leading Firefighter Tony Barnes
Nitin Kundra
Firefighter Asif Hussain
Clare Buckfield
LCRO Katy Bell