Privacy Policy - StreamPrime

1. Introduction

Welcome to StreamPrime. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our application (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes email address and telephone numbers.
Financial Data: includes payment card details (managed via secure third-party processors).
Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data: includes information about how you use our website, products and services (e.g. watch history, viewing habits).

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To register you as a new customer.
To provide the streaming services you have requested.
To manage our relationship with you (e.g. notifying you about changes to our terms).
To improve our website, products/services, marketing, customer relationships and experiences.
To make suggestions and recommendations to you about content that may be of interest to you.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our data privacy manager at: privacy@streamprime.co.uk