Whilst Sarah feels under-mined by Marcus's cocky attitude,she is aware that he is the Grand's best hope for survival as he is an ideas man. He sells off some slum dwellings he owns but his proposal that the resident staff be made to live outside of the hotel in order to facilitate more guest rooms is vehemently opposed with the staff threatening strike action and ultimately the idea is rejected. Instead the hotel's laundry will do the washing for other hotels and institutions in the city. Janet Brady, an unmarried, pregnant ex-employee of the Grand, indirectly made homeless by Marcus's sale, comes to the hotel for work and when Sarah can only offer to recommend her to a hostel,spits in her face.
Julia St. John
Sarah Bannerman
Mark McGann
Marcus Bannerman
Michael Siberry
John Bannerman
Susan Hampshire
Esme Harkness
Rebecca Callard
Kate Morris
Tim Healy
Jacob Collins
Ifan Meredith
Stephen Bannerman
Naomi Radcliffe
Lynne Milligan
Emily Hamilton
Christina Lloyd-Price
Camilla Power
Adele Bannerman