John and Sarah's son Stephen is keen to make a good impression on Celia Sutton. In order to finance their nights out together he takes money from the till without his parents' knowledge. When the takings are down, the finger is pointed at the staff below stairs. Meanwhile Esme struggles to keep her real occupation a secret when she recognises Celia, a prostitute she used to take care of. Collins is aware of Stephen's wrong doing but his diplomatic character prevents him from revealing the truth. The Grand Hotel's reputation is put in jeopardy thanks to Esme's reputation and her past.
Julia St. John
Sarah Bannerman
Mark McGann
Marcus Bannerman
Michael Siberry
John Bannerman
Susan Hampshire
Esme Harkness
Rebecca Callard
Kate Morris
Tim Healy
Jacob Collins
Ifan Meredith
Stephen Bannerman
Naomi Radcliffe
Lynne Milligan
Emily Hamilton
Christina Lloyd-Price
Camilla Power
Adele Bannerman